Many cleaning company owners and supervisors have never received any formal training on how to discipline employees.
In this video, Jean Hanson and Dick Ollek, CBSE, discuss several best practices when it comes to dealing with discipline issues. If you don’t follow these recommended practices, you’ll likely find your self frustrated and possibly in hot water if you don’t pay attention to the legal side of discipline.
This video is made possible by Consultant in Cleaning’s DVD, Discipline Training for Building Service Contractors
The 11 topics covered in the video include: